Privacy Policy

Effective Date: 10/01/2025

Neko Pilates values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, book classes, or interact with us online or in-studio.

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing address, payment details.
  • Account Information: Login credentials if you create an account.
  • Booking & Purchase Information: Class reservations, membership details, purchases.
  • Technical Information: IP address, browser type, device data, cookies.

2. How We Use Your Information

  • Process class bookings, memberships, and payments.
  • Communicate with you about your account, reservations, or updates.
  • Send promotional offers, newsletters, or studio announcements (you can unsubscribe anytime).
  • Improve our website, services, and customer experience.
  • Comply with legal and financial obligations.

3. How We Share Your Information

  • Service Providers (e.g., scheduling and payment platforms such as Mariana Tek or Stripe).
  • Legal Authorities if required by law or to protect our rights.
  • Business Transfers if our studio merges, sells, or transfers ownership.

4. Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience, track analytics, and personalize content. You can disable cookies in your browser settings, though some features may not function properly.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Opt out of marketing communications.
  • Request a copy of the data we hold about you.

To exercise these rights, please contact us at hi@nekopilates.com

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, scheduling software). We are not responsible for the privacy practices of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Address

126 Gonzales St San Antonio, TX 78205

Email

hi@nekopilates.com

Phone

210-487-8630